At Varibill, we are committed to protecting the privacy and security of our customers' data. This Privacy Policy outlines how we collect, use, and protect your information when you use our billing as a service.

1. Information We Collect

   We collect the following information from our customers:

   1. Personal Information: When you sign up for our services, we collect personal information such as your name and email address. This information is necessary to create an account and provide our services to you.
   2. Billing Information: In order to provide our billing services, we collect billing information such as your customers’ information, as well as information on your products and services, together with the way in which these services were sold to your customers. This information is encrypted and stored securely in compliance with industry-standard security practices.
   3. Usage Information: We collect usage information such as the billing records and usage data which is processed to allow us to provide billing services.
2. How We Use Your Information

   We use your personal and billing information for the following purposes:

   1. To provide our billing services to you and fulfil our contractual obligations.
   2. To communicate with you about your account, including updates, maintenance, and other related information.
   3. To improve our services and develop new features.
   4. To comply with legal requirements, such as tax laws and financial regulations.
   5. To comply with legal requirements, such as tax laws and financial regulations.
3. Data Security and Retention

   We take the security of your data seriously and have implemented industry-standard security practices to protect your information from unauthorized access, use, or disclosure. We use encryption to protect your information during transmission and at rest. We retain your data only for as long as necessary to provide our services or as required by law.

4. Data Sharing

   We do not share your personal or billing information with third parties unless it is necessary to provide our services, comply with legal requirements, or protect our rights and property. We will never sell your information to third parties.

5. Cookies and Analytics

   Our website uses cookies and similar technologies. Strictly necessary cookies are required for the site to function and are always active. Analytics cookies are only set once you give your consent through our cookie banner. When you first visit, no analytics or advertising cookies are placed until you choose "Accept all"; if you select "Reject non-essential", only strictly necessary cookies are used.

   We use Google Analytics 4, provided by Google LLC, to understand how visitors use our website so we can improve it. Google Analytics is configured with Google Consent Mode v2, meaning that until you consent it operates without storing identifiers on your device. The information generated is used to produce aggregated reports about site usage. For more information, see Google's Privacy Policy.

   The cookies we may use are:

   1. Strictly necessary (always active): vb_cookie_consent stores your cookie choice for up to 180 days; notice remembers dismissed on-site notifications; a theme preference is stored in your browser's local storage.
   2. Analytics (only with consent): _ga and _ga_FYT70TCLBR are set by Google Analytics to distinguish visitors and retain session state. These typically expire after up to 2 years.

   You can change or withdraw your consent at any time by selecting Cookie Settings, which reopens the cookie banner. You can also block or delete cookies through your browser settings, though this may affect how the website works.

6. Your Rights

   You have the right to access, correct, and delete your information. You can do this via our various portals or by contacting us at support@varibill.com. You also have the right to withdraw your consent to our processing of your information at any time.

7. Changes to this Policy

   We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our website.

8. Contact Us

   If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@varibill.com.